Tracking order

📦 Order Tracking Policy
Thank you for shopping with us! To help you easily track your order status, we offer a clear and simple shipment tracking system.

🕐 Order Processing Time
Orders are processed and shipped within 1–3 business days from the date of purchase (excluding weekends and public holidays).

You will receive an email notification when your package has been shipped, along with a tracking number.

🔍 How to Track Your Order

  • Click the tracking link provided in the email to check the status of your package.

  • Visit our Order Tracking page ( https://floriala.shop/logistics_inquiry) and enter your order number and email address.

  • For international shipments, you can also use 17track.net or the official website of the shipping carrier.

🚚 Estimated Delivery Time

  • Standard Shipping: Orders typically arrive within 7–15 business days from the shipping date.

Delivery times may vary depending on the destination country and the shipping provider.

Delays may occur due to customs procedures, holidays, or other logistical factors. Thank you for your understanding.

❗ Important Information
Please ensure your email address, phone number, and delivery address are correct, as errors may delay tracking or delivery.

If your tracking information has not been updated for an extended period, please contact us at:

📧 Customer Service Email: floriala.shop@gmail.com

(We aim to respond to all inquiries within 48 hours.)