Contact us

🕒 Customer Service Hours
Monday – Friday: 9:00 AM – 5:00 PM (EST)
Saturday: 10:00 AM – 6:00 PM (EST)
Sunday: Closed

We respond to most emails within one business day.
If you haven’t received a reply, please check your spam/junk folder before sending your message again.

📌 Important: Please do not send multiple emails regarding the same inquiry – this may delay our response.
Thank you for your patience – we will do our best to reply as quickly as possible!

💡 In the meantime, feel free to visit our FAQ Center, where you can find answers to the most frequently asked questions.

📧 Email: floriala.shop@gmail.com
(Response time: up to 48 hours. Thank you for your understanding.)